OTAI, as special steel supplier, works at steel industry over 20 years, export special steel to more than 30 countries include Europe, North America, South American, Middle East and Asia. OTAI is stable and reliable special steel supplier for Fortune 500 companies at home and abroad, such as Thyssenkrupp, China North Industries Group Corporation Limited. OTAI supply special steel for US oil field giant and one military industry well-known enterprise. OTAI steel materials meet DIN / ASTM / EN / JIS etc different international standards.

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We are familiar about China market, have abundant knowledge at steel industry, and we have confidence about the material we supply, but we understand our customer do not trust us until they receive our material. As a steel supplier, for business cooperation, the most important and most difficult point is how to start the first order, especially when the buyer already have stable steel supplier. This article I would like share an Argentina customer’s story.

 

Argentina customer story, try to be their alternative steel supplier

This Argentina customer is important steel supplier in local market, they import steel in China, Turkey, Brazil and America. They also sell special steel 1045, 4140, 4340, D2, H13, P20, all mentioned are our main product. I try to contact this company since one year ago. I shared with them our company information, video, certification, inspection report, price promotion information, shipping information, and price trend analysis, try to show them OTAI Steel is professional steel supplier. The buyer read each of my email, but always keep silence. Until last month, I shared with them 4340 SGS inspection report and our sales data in Latin American market, the buyer Mr Alex reply me, they already have stable steel supplier, worked with them smoothly, and will not change supplier this moment.

 

I admit I am a sales person not easy to give up. I replied him an email the same day.

 

Dear Alex:

 

We just hope can be your secondary source.

 

I understand you do not want spend additional time and energy to explore new supplier. I worked as international purchaser before. Our supply chain was fragile when we are limited to a single supplier, I remember we have face problems as follow:

1) We could not ship the order to customer because quality issue of one key part (sole supplier) quality issue.

2) Customer increase order a lot, lead to bad result that we cannot fulfil the order in time.

3) Suppler increase price in a sudden and not reasonable, no enough time to explore new supplier, then have to cut our profit.

4) Our company missed high-quality customers due to the supplier’s non-cooperation.

All above lead to us must explore 1-2 alternative suppliers for any material since then.

 

OTAI hope can be your alternative special steel supplier. You can send us RFQ, then we will send you quotation, then you can compare our price with currently steel supplier. We also can send you samples for inspection.

If our price accepted, our quality approved, I believe, your currently steel supplier also will provide you better price, more stable quality, better communication as well.

 

That night, I received RFQ from this customer, about plastic mold steel P20 and 1.2738. We discuss details, and Mr Alex consider a trail order to see our material quality. That’s a good start. We will be qualified alternative special steel supplier.

Tel: 0086-769-23190193

Fax: 0086-769-88705839

Email: jack@otaisteel.com